Visit us in Mooresville or Hickory
Mooresville: 584 Brawley School Rd Suite 101 — (704) 660-9188 | Hickory: 1985 Tate Blvd Suite 135 — (828) 322-7025
Expert hearing care from someone who listens
Owner, Deanna Howard founded Pinnacle Hearing Healthcare on a simple belief: every patient deserves personalized, expert care from someone who truly listens. With 32 years in the industry, she's helped thousands of families reconnect with the sounds that matter most, while providing compassionate, personalized hearing care to patients in Mooresville, Hickory, and beyond. Known for her dedication, expertise, and patient-first approach, Deanna has earned the trust of individuals not only across North Carolina, but from throughout the United States and around the world. Deanna is committed to helping each patient hear their best through advanced technology, comprehensive evaluations, and individualized treatment solutions tailored to their lifestyle and hearing needs. From hearing evaluations and tinnitus management to hearing aid fittings and Real Ear Measurements, every aspect of care is focused on achieving the best possible hearing outcomes. From your first visit, you’ll be welcomed by a caring and knowledgeable team dedicated to making your experience comfortable, educational, and stress-free. Our goal is for every patient to leave feeling confident, cared for, and smiling
Meet the team behind your care
Pinnacle Hearing Healthcare is led by Board Certified Hearing Specialist Deanna Howard with 32 years of experience. Our team is dedicated to personalized, attentive care.
Board Certified Hearing Specialist, President/Owner
Deanna Howard
Deanna started Pinnacle Hearing Healthcare because she believes something simple but powerful — everyone deserves care that's truly personal. With 32 years in the hearing healthcare world, she's helped thousands of people reconnect with the sounds and voices they love most. She always stays up to date on the latest hearing aid technology so her patients always have access to the best options available. Her patients are her priority, plain and simple. She wants every single person who walks through her door to hear their best — so they can stay present with the people who matter, join in conversations, and feel connected to the world around them. Better hearing isn't just a convenience. It's connection. It's confidence. It's quality of life. At Pinnacle, you're not just a patient — you're family and Deanna treats you exactly like that. Speaking of family, Deanna has been happily married to her husband Kelly for 35 years. They have two daughters, Emily and Elizabeth, and a son-in-law, Tanner, who've all been a huge part of supporting her career. When she's not in the office, you'll likely find her spending time with her two grandpups, Oliver and Winston — because honestly, they deserve a mention too.
Practice Manager
Nikki Fisher
Nikki oversees the day-to-day operations of Pinnacle Hearing Healthcare, ensuring every patient experience runs smoothly from the first call to the follow-up visit. She is often the first point of contact for patients. In this role, she is dedicated to creating a positive experience by assisting with scheduling, answering questions, and helping ensure the office runs smoothly each day. Known for her friendly demeanor and attention to detail, Nikki takes pride in making every patient feel comfortable and supported from the moment they walk through the door. Outside of the office, Nikki enjoys spending time with their husband, especially going to concerts and relaxing trips to the beach. When her children are in town she loves spending time with them and her granddogs.
Office Manager, Mooresville Location
Deborah Bruce
Deborah keeps the Mooresville office running smoothly, greeting patients with a warm welcome and making sure every appointment feels effortless from start to finish. She takes pride in making each person feel at home the moment they walk through the door — not just as a patient, but as part of the Pinnacle family. A true animal lover at heart, Deborah has a special soft spot for dogs, so if you have a furry family member, don't be shy about pulling up those photos. She would love to see them. She enjoys time with her fiance Tim and her son and famliy at the beach. She spends most of her time with her furr family Barney, Sam and Otis.
Real people reconnecting with the sounds they love
Hear from patients who discovered clearer hearing and renewed confidence through personalized care at Pinnacle Hearing Healthcare.
Very good evaluation and recommendations. Still thinking about the recommendation. Second visit after fitting helped me understand how the hearing aid works and made adjustments based on my experience. Deanna answered all my questions. A month later, I have adjusted to using the hearing. Again Deanna was helpful in answering my questions. I left a confident user and will be back in six months but can contact them anytime I have questions or needs. Six-month follow-up and treated well. As everything was going well, only a small adjustment. Deanna and Nicki are always so pleasant and helpful. — via Google
Bill Garrard
My husband and I met with Deanna for a hearing evaluation, which was very thorough, and she willingly answered all our questions. From that evaluation, my husband was given information regarding hearing aids. Options were provided and Nikki from the Hickory office checked with insurance regarding coverage. Deanna provided a sample of what hearing aids could do for him, and the pros and cons of the various options. He just recently began using his and will have another few visits to fine-tune what is needed. The staff is not pushy or demanding. So far it's been a great experience! — via Google
Lori McKenrick
After a bad experience at two other hearing service providers, I decided to give Pinnacle Hearing Healthcare in Hickory a try. It turned out to be the best decision I have made in my search for quality hearing care. From the first phone call to my last appointment, Deanna Howard has done a remarkable job helping me hear again after 20 years. She is very attentive to what you, as a customer, are looking for in a hearing aid. There are no sales pitches — your hearing is her only concern. She is honestly the first hearing provider who listened to what I wanted and what my needs were. After-sales service is wonderful, and Deanna lets you know anytime you need help with your hearing aids, she wants you to come in so she can address your needs. I thought the prices on their hearing aids were much better than anyone else I had talked to. Nikki, the receptionist, is also extremely nice and actually listens to you. She is great at dealing with any insurance you may have or with hearing aid companies. Here again, she makes you feel like your hearing is her number one priority. Thank you both for a seamless, stress-free experience in restoring my hearing. I would — and have — recommend Pinnacle Hearing Healthcare to anyone who needs that service. — via Google
James Bass
Deanna was great to work with. I am on day 2 of my hearing aids and haven't had any problems so far. Still new to me and I hope it will continue problem free. — via Google
Loretta Ivey
I have been wearing my hearing aids for about two years. I have had a very positive experience. The price was reasonable — and even economical, considering that I have had several visits to adjust them to my needs. I was impressed that they allow a generous time for you to try them out and you can return them for no charge if, after doing all you should, it does not work out. Not my case. I am very satisfied. The personnel are friendly and welcoming. I can call in for an adjustment at no charge. It is a relaxed, no-pressure atmosphere where people are really interested in doing a good job. I highly recommend Pinnacle Hearing Healthcare. — via Google
Ann Miller
Questions about our practice
If you have any further questions, please contact us.
Schedule your hearing evaluation with Deanna today
Better hearing starts here. Take the first step toward better hearing today. Contact us or request an appointment to receive personalized hearing care tailored to your lifestyle and needs in Mooresville or Hickory, North Carolina.